Returning Customers
Need more prints
To reorder the same prints, please contact us and we will send you a real nice discount for your order.
Returning customer with updates
Returning customers who would like significant changes to photos and text should go through the ordering process and fill out the ordering form once again.
Photos
Size & Quality
Photos over 2500 pixels wide (or over 2 MB) are best for printing. Photos may look fine on phone screens but printers need more information to print clear photos.
Photo tips
Photos taken with you in the center with plenty of white space (more solid color, or consistent color) work best. This lets us add text to the photo easily.
Exchanges & Returns
Return Process
We do not offer returns on our products. Before we print, we make sure everything is reviewed and approved by you.
Exchanges
Because the design is 100% checked off by you before sending to print, we do not offer free exchanges unless there are printer errors (i.e. ink marks). If corrections need to be made after delivery of product, we will fix the design errors for free but ask you pay for printing and shipping.
Timeframes
Design Time
Your design will be ready for you to review within 3 business days of ordering.
*No Rush Delivery Options due to very slow Covid restrictions. Please contact us if you would like faster shipping options.
Printing Time
Printing requires 2-4 business days to process.
Two-day printing is included in expedited options at checkout.
5-Day Delivery (additional $60)
4-Day Delivery (additional $75)
Shipping
Free standard shipping time is 1-6 business days.
Faster shipping methods are available with an additional charge at checkout page.
5-Day Delivery (additional $60) – Includes 2-day shipping
4-Day Delivery (additional $75) – Includes Next Day shipping
Total Time
Please allow 10 business days from placing order to delivery.
The quickest turnaround time is 4 days if 4-Day Delivery (additional $75) is selected at checkout.
Proofs
Revisions
Once ordered, please allow up to 3 business days to design proofs. Three rounds of proof revision are included in the purchase price. Don’t worry, we make sure you have something you love before sending to the printer.
Paper Materials
Prayer Card Paper
Prayer cards are printed on 16-pt premium matte cover. Thicker paper available upon request with additional charge.
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