Back to top

FAQs

Your guide to the fine print details

How to Order

How do I order these cards?

Step 1: Select a card design.

Browse our designs and pick a style that you like best. If it’s not perfect, don’t worry. We make everything custom to your needs.

Step 2: Add the listing to your cart.

Select how many cards you need and add the prayer card to your cart.  During the checkout process, you will provide all details you need on the card in data fields provided.  You will also upload photos and logos during this step. Request any custom needs you have as well.  Complete your order by purchasing the order.

Step 3: Design.

We design your card within 3 business days. The proof is then sent to you to review and provide feedback. We do not print before your 100% approval. Three rounds of revision provided.

Step 4: Printing and shipping.

Your approved design is sent to the printer and delivered within 6 to 8 business days. Faster shipping options available for purchase.

Returning Customers

What if I need more prints in the future?

To reorder the same prints, please contact us and we will send you a real nice discount for your order.

What if I'm a returning customer but need a lot of updates?

Returning customers who would like significant changes to photos and text should go through the ordering process and fill out the ordering form once again.

But feel free to send us an email to see what we can do for you.

Photos

What size of photos work best?

Photos over 2500 pixels wide (or over 2 MB) are best for printing.  Photos may look fine on phone screens but printers need more information to print clear photos.

Does the photo composition matter?

Photos taken with you in the center with plenty of white space (more solid color, or consistent color) work best.  This lets us add text to the photo easily.

Exchanges & Returns

Return Process

We do not offer returns on our products.  Before we print, we make sure everything is reviewed and approved by you.

Exchanges

Because the design is 100% checked off by you before sending to print, we do not offer free exchanges unless there are printer errors (i.e. ink marks).  If corrections need to be made after delivery of product, we will fix the design errors for free but ask you pay for printing and shipping.

Timeframes

How long will it take to have these delivered?

Your first proof of your card design will be ready for you to review within 3 business days of ordering.

Printing takes 2-4 days.

Shipping takes 2-6 days.

Please allow 2 weeks from ordering to delivery.

*7-DAY RUSH option available for purchase for $100. Go to the “Rush Order” tab and purchase the listing along with your prayer card listing.  Your order will be pushed to the front of the line and expedited to you.

Proofs

How will you make sure I like the card before going to print?

3 rounds of revisions are included in each purchase.  We design the card, based on the information you provide at checkout, and will email you the proofs.  You review it and provide your feedback. We make the changes and send it back to you for review.  Repeat if necessary.

Don’t worry, we make sure you have something you love before sending to the printer.

Paper Materials

Prayer Card Paper

Prayer cards are printed on 16-pt premium matte cover. Thicker paper available upon request with additional charge.

Not finding the help you need?

close-up-of-globe-335393